Using technology in small business (Google Docs, CRM, credit card processing

Using technology in small business (Google Docs, CRM, credit card processing)

Small businesses cover a huge part of the economy. Therefore there is a need to for small businesses to grow and use fast and efficient methods in their activities. I am going to describe how Google docs, CRM and credit card processing helps small business.

                  

Google Docs: Google sheets, slides and Docs are normally working as a spreadsheet, presentation and word processor program respectively. All of these can be easily used through Google within its free Google drive service.

Documents are automatically saved to Google’s servers plus it also provides an option to see the past edits. Moreover, in the Google Chrome browser, the contents of the user’s Google Drive can be downloaded to the computer so that documents may be offline as well edited.

Google Docs are the precise worthy approach in order for editing documents, sharing to anyone for either editing or just for view option even for multiple user. It can be used to do various official works. You can create documents, spreadsheets and any kind of presentation through this interface which is quite helpful for the user. Also they are quite confidential when it comes to security. CRM: In CRM (customer relationship management), CRM software is software that is designed to help businesses manage many of the following business processes: Customer data. Customer interaction. Access business information. Automate sales.   CRM is a customer-oriented feature which provides customer input, direct online communication and also helpful for customer service center companies. This helps users to solve the problems of the customer.

CRM is beneficial for selling companies as
well. It helps to track the client’s account anytime from its database for any further sales and marketing. It also provides data warehouse technology which provides the transaction information. Credit card processing: In the 16th century, paper currency became a way to trade commodity resources. However, today a modern payment processor is being used by the merchants through a concept known as software-as-a-service (SaaS). To handle various transactions from different channels such as debit card, credit card and e- cheque. SaaS payment processor is a very great tool which can be used by a merchant. SaaS process also handles the recurring payment from the merchant. This result in cost reductions, maintains secure and safe payment information and improved transaction processing quality. It also offers a confirmation number which is a payment proof.

Electronic payments are highly vulnerable to fraud and abuse. Misuse of the banking information can led to a great loss. Nonetheless, one way to lower this fraud and misuse is to use good safe payment processor software. Thus these all are the benefits and a brief detail about the newer technology such as Google docs, CRM and about the process of credit card processing.